Frequently asked questions
Where do you ship to?
We currently ship to the Philippines, Singapore, Malaysia, Thailand, Indonesia, Japan, USA, Canada, Australia, UK, France, Portugal and Spain. Shipping fees vary per country and are available at checkout.
If your country is not listed, please send us a message, and we’ll be happy to provide available shipping options.
When will I receive my order?
Same-Day Delivery
Orders placed before 5:30 PM on weekdays will be processed within the day
Please keep an eye on your inbox for pickup instructions
Standard/ International Delivery
Estimated delivery is 1–3 days for Metro Manila and 1–7 days for provincial and international addresses
Pre-Order Pieces
Please allow a lead time of 1–3 weeks before your pre-order ships out
How can I track my order?
Once your order has been shipped out, you will receive a separate email with the tracking link
What is your policy for returns and exchanges?
We allow exchanges within 7 days of receiving the item, as long as it’s in good condition — unworn, unwashed, and with no stains or damage. Shipping fees for exchanges will be shouldered by the buyer. Items with manufacturing defects are also eligible for exchange.
How should I care for my garments?
For the best care, please refer to the fabric care instructions listed under each product listing, as care recommendations may vary depending on the fabric.